Start with the real room
I interview the people doing the work, map the constraints they actually face, and turn ambiguity into shared language.
Available for select product collaborations
I shape thoughtful digital products from first insight to polished launch.
I’m Maya Chen, a product designer based in Portland. I partner with mission-led teams to untangle complex workflows, design accessible interfaces, and build systems that feel quietly inevitable.
8 yrs
Designing product systems
42
Launches supported
About
A research-led designer with an editor’s eye.
My work sits between product strategy, interaction design, and visual systems. I’m especially drawn to tools where clarity changes someone’s day: healthcare intake, finance operations, research workflows, and internal platforms.
Make systems feel humane
Design systems should speed teams up without sanding away personality. I build reusable patterns with clear judgment calls.
Polish what matters
A memorable product is usually won through hierarchy, timing, and trust—not ornament. I focus detail where users feel it.
Selected work
Three projects where strategy became a sharper interface.
Demo data: these examples illustrate the structure and fidelity of a portfolio gallery. Swap in your own case studies when ready.
Healthcare UX · 2024
Northstar Clinic Intake
A calmer onboarding flow for a regional mental health network, reducing abandoned intake forms with plain-language steps.
ResearchService designAccessibility
Fintech Product · 2023
Harbor Ledger
A cash-flow workspace for independent studios that turns scattered invoices into clear weekly decisions.
Product strategyVisual designDesign systems
Research Platform · 2024
Field Notes Atlas
A collaborative research repository that helps product teams trace findings from raw interview clips to roadmap bets.
Information architectureWorkflowsPrototyping
Contact
Tell me what you’re building next.
Use the form to send your project details directly. I typically reply within two business days with next steps, availability, and a few clarifying questions.